Frequently Asked Questions

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FAQs

Frequently Asked Question

Insured (Medicare, Medicaid and commercial insurances requiring a referral) patients should have their Primary Care Physician (medical doctor) fax a referral with Demographic information, Insurance, and treatment history to (864) 844-9430. 

Self-pay patients and commercially insured patients not requiring a referral to see a specialist should call our referral coordinator at (864) 643-0456 and schedule an appointment.

We accept most commercial insurances as well as Medicare and Medicaid Plans.

 
  • New patient (Adult) intake (medication management) appointments are 40 minutes.
  • Follow – up (Adult) appointments (medication management) are 20 minutes.
  • New patient (Child & Adolescent) intake appointments (medication management) are 60 minutes.
  • Follow – up (Child & Adolescent) appointments (medication management) are 30 minutes.
  • Therapy appointments (new and follow-up) are 60 minutes.
  • TMS (transcranial magnetic stimulation) appointments are 20 minutes.
  • Spravato (esketamine) appointments are 2 hours.

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