Frequently Asked Questions

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FAQs

Frequently Asked Question

Insured (Medicare, Medicaid and commercial insurances requiring a referral) patients should have their Primary Care Physician (medical doctor) fax a referral with Demographic information, Insurance, and treatment history to (864) 844-9430.

Self-pay patients and commercially insured patients not requiring a referral to see a specialist should call our referral coordinator at (864) 643-0456 and schedule an appointment.

How can I access patient portal?

You can access our patient portal here: https://login.patientfusion.com/#/

Do you accept my insurance?

We accept most commercial insurances as well as Medicare and Medicaid Plans.

Who do I contact if I have questions or issues with my bill?

You can contact them by via email: [email protected].

How long should I plan to be in the office?

New patient (Adult) intake (medication management) appointments are 40 minutes.
Follow – up (Adult) appointments (medication management) are 20 minutes.
New patient (Child & Adolescent) intake appointments (medication management) are 60 minutes.
Follow – up (Child & Adolescent) appointments (medication management) are 30 minutes.
Therapy appointments (new and follow-up) are 60 minutes.
TMS (transcranial magnetic stimulation) appointments are 20 minutes.
Spravato (esketamine) appointments are 2 hours.

What to Expect During Your Visit?

Your first appointment at Carolina Psychiatry will include a comprehensive evaluation by a licensed mental health provider. We’ll discuss your symptoms, history, and goals to craft a personalized care plan. Ongoing appointments focus on tracking progress, adjusting medications if needed, and providing supportive therapies.

Frequently Asked Questions

4.9/5 Client Rating

FAQs

Frequently Asked Question

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